Module 7 Quiz

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Question 1 of 5

1. Question
1 point(s)
What are the following definitions as given in the training in Module 7?

…………………………. is everything you do to reach and persuade prospects to buy
The …………………. is everything you do to close the sale and get a signed agreement or contract
- Sales, Marketing process
- Marketing, Sales process
- Customer Service, Sales process
- Sales, Customer Service process
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Question 2 of 5

2. Question
1 point(s)
The world has changed and we need to change our sales and marketing approach. This includes using the platforms available online to sell and promote our products or services. What are some examples of all online marketing tactics?
- Google, LinkedIn, video, facebook, website
- LinkedIn, radio advertising, brochures
- Google, newspaper, networking
- Seminars, business cards, Pinterest, Instagram
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Question 3 of 5

3. Question
1 point(s)
Often in business and sales we are looking for the next ‘new’ client and focus our time and energy on consistently getting new clients on board. But there is great opportunity to sell more to our existing and past clients who already know you, like and trust you. The well known quote as in the training says:

That new customers are ……………………. times more expensive to generate than existing clients.
- 10
- 8
- 5
- 20
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Question 4 of 5

4. Question
1 point(s)
Why do we need to keep filling the sales funnel in business?
- To avoid feast or famine type scenarios
- To keep new leads coming in
- To keep sales and cashflow consistent
- All of the above
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Question 5 of 5

5. Question
1 point(s)
What is the definition of a Sales Pipeline, and why is this critical to the sales person and management?
- It is a visual snapshot of the sales process, the actual steps taken by the salesperson to convert the client – eg. where the salesperson is with prospects in different stages of the buying cycle – qualifying, proposal, negotiating, sale stage etc. Important for forecasting, monitoring of future sales and measuring sales person’s activity and performance.
- It is written monthly report of sales results, and what has been achieved in the previous month. It monitors the sales persons past performance and if they’ve achieved target
- It is a report the Sales Manager gives the sales person for their performance review each quarter and is used to measure if they achieve their quarterly bonus
- It is something that is optional and occasionally accessed by the sales person and has limited value for tracking results
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